Frequently Asked Questions
How can I pay for my order?
We accept payments via our website by credit card or PayPal.
Do you ship internationally?
Yes we ship worldwide - and will be happy to send you a parcel whereever you live.
The shipping fee depend on the size of your order. We ship by Post Danmark and they charge by weigh.
You can always see the exact shipping fee before you accept the order.
What if the product I need is out of stock?
If the product you are looking for is out of stock you can sign up to be notified when it is back in stock.
You will find the notificationbox next to the product out of stock.
Where does the wool come from?
The origin of the wool used in our yarn is as follows:
Noble - South Africa
Supersoft - Australia & New Zealand
Coast - New Zealand & Argentina
Tides - Australia & New Zealand
Highland - Peru
Titicaca - Peru
All the wool is from non mulesed sources
